DO YOU NEED TO SEND SOMETHING BACK TO US? DID SOMETHING ARRIVE THAT DIDN'T SEEM QUITE RIGHT?
If you change your mind or simply don't like our products, we will accept your return 30 days from the day you receive your order. Once we receive your return back to our warehouse we will assess the product and then refund your money.
Unfortunately we don't offer prepaid labels for returns, exchanges or change of mind. When sending your order back, please include your name, order number, and a way to contact you inside of the package. We recommend when sending your order back to us using a trackable service as we're not responsible for lost or damaged returns.
Unfortunately we're unable to offer exchanges, however please feel free to return your product/s so we can refund them. That way you can repurchase what you would like on our site.
We offer a 12 month warranty on The Car Seat Key products.
Just fill out the form below and we'll get back to you within 48 hours!